We will call the Receiver and schedule a suitable delivery time. When providing the delivery address, we ask for special instructions. We can either leave it by the door or with a neighbour as requested by the Receiver.
Ordering at Arabian Floras is easy; as once you have selected an item, please follow these 2 simple steps.
I. Choose a Date, Country and Time.
II. Enter your email address and click on ‘Checkout as guest’ or you can login with your Facebook account, fill the order form and proceed with the payment.
Your secret is safe with us!
If you choose to send your gift anonymously, we will make sure your name does not appear on any document accompanying your gift. If your gift recipient calls Arabian Floras to ask who the gift is from, we will not reveal your identity, unless you instruct us otherwise. Please note, if the recipient doesn’t want to accept the gift, then it will be returned to us and no refunds will be made.
If the recipient is not available at the time of delivery, the sender will be contacted and a second delivery attempt can be made either on the same day or the next business day. If you had ordered flowers, chocolates, or other edible gifts, be rest assured that all the items will be prepared again the next morning to maintain freshness. Your satisfaction is guaranteed!
Flowers are seasonal products, and some varieties will therefore not always be available. However, we at Arabian Floras strive to achieve utmost perfection and you can be rest assured that every effort will be made to match the colour and shape of the bouquet shown in the picture.
Please remember that each design is custom made. No two arrangements are exactly alike and colour or variety substitutions of vases or baskets may be necessary. In case of substitution, we ensure that we are using an article of equal value and style.
When your order is confirmed, we will send an e-mail with the details of your product. Be sure you go through that. If you didn’t receive it in your inbox, request you to please check it in the‘Spam’folder as well.
We have various payment options, to give you a delightful shopping experience:
1. Online Credit or Debit Card Payment Processing - Is done through a Secure Payment Gateway -VISA, MASTERCARD, JBC, American Express, MASTERO, & Discover card are accepted.
2. PayPal - Payment processing is done through Your PayPal Account.
Changed your mind and wish to make some changes in you order?Do not worry!
Before 24 hours of the time of delivery, you can change the details of your order by clicking on the ‘Customer Service’ tab on the right side of our home page. Our new feature ‘Change your order’ in the customer service tab will help you easily modify your order details. If you’re unable to update your order, please write to email@example.com. Please note, this feature isn’t available for same day delivery orders.
We value relationships and ensure that your present is delivered to your loved ones in the most warm and secretive manner. Our representative will only give the recipient a call when we have reached the delivery address.